Refund Policy
At Morocc_Aura, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
Returns
You may request a return within 14 days of receiving your order.
Items must be unused, unworn, and in their original packaging to be eligible for a return.
Proof of purchase (order confirmation or receipt) is required.
Refunds
Once we receive your returned item, we will inspect it and notify you.
If approved, your refund will be processed to your original payment method within 7–14 business days.
Please note that shipping costs are non-refundable.
Exchanges
We currently offer exchanges only for defective or damaged items.
If you need to exchange a product for the same item, please contact us directly.
Contact Us
If you have any questions about our refund policy or need assistance with a return, please reach out to us:
📧 Email: support@moroccaura.com
📞 Phone/WhatsApp: +212 630-340564
